Everything you need to know about our delivery options, handling and delivery schedule.
FREE Delivery on all orders* (mainland UK)
All items ordered from Alexander Appliances Direct Ltd are delivered FREE (Mainland UK) on a 'standard' delivery service. Deliveries are made between 8am and 6pm.
Additional charges may apply for other delivery types such as Next Day delivery, specific time delivery, Saturday delivery or delivery to some outlying areas, but this will always be made known before you order. Cut off for same day dispatch is 2pm unless otherwise stated, this includes Next Day delivery.
Each item has it’s own delivery options which can be selected when adding to your basket. We have a range of delivery types from Next Day to pre 9am and Saturday delivery. If you are unsure what delivery type is available the item you are purchasing, please contact our sales department on 01264 333388 and we will be able to help.
All Alexander deliveries are shipped via 18 tonne vehicles unless specifically stated otherwise. It is the customer's responsibility to ensure adequate access for the delivery vehicle.
Wherever possible our appliances are delivered direct by the maker, or a specialist appliance delivery service. Alexander Appliances Direct Ltd's contract with the courier/delivery company is for delivery to doorstep only. Deliveries taken indoors are at the discretion of the courier.
All items must be checked and signed for on delivery by a responsible person. Very occasionally, an item may be damaged on delivery, which is why it is essential to open all appliances and check for damage before signing the delivery note.
Most orders are delivered next day; however dates are given in good faith, but are not the subject of any warranty or condition. Customers are solely responsible for the delivery of their appliances. Failed deliveries may incur additional charges to compensate the re-delivery.